"Always Trusted, Always Ahead", because the hotel business, in the ultimate analysis, is not just about fancy hardware but rather, a uniquely human enterprise, at Hotel Nikko Hongkong staff place a premium on the personal touch, on 'service with heart'. It's an extraordinary service ethos that stems from Hotel Nikko's Japanese heritage, with its emphasis on sincerity, generosity and self-motivated hospitality.
Thus, reflecting their respect for the cultures they most frequently encounter, the majority of the personnel are proficient in English, Cantonese, Mandarin and Japanese. Regular training and workshops ensure our staff's language and service skills are continually honed to deliver a first-rate experience for all our guests, no matter which part of the world they are from.
Hong Kong